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Hotel · Berlin · Berlin City Area

The Ritz-Carlton, Berlin

A five-star stay at Potsdamer Platz, steps from Berlin's landmarks and cultural scene.

  • 8-minute walk to the Holocaust Memorial
  • Indoor pool, spa, sauna and fitness centre
  • On-site parking and electric vehicle charging
8.9 Great 1918 reviews Booking.com 8.9 · 1918 reviews

About

The Ritz-Carlton, Berlin

The Ritz-Carlton, Berlin sits at Potsdamer Platz 3, one of the city's most connected and lively districts. The hotel is a 5-star property with 1918 guest reviews averaging 8.9 out of 10. It offers a restaurant, bar, indoor pool, spa and fitness centre, plus practical extras like valet parking, luggage storage and a 24-hour front desk.

Rooms range from Deluxe King Rooms to the Carlton Club Suite, all with air conditioning, coffee machines and either a bathtub or shower. The hotel's central position makes it easy to reach landmarks such as the Holocaust Memorial, the Brandenburg Gate and the Sony Center on foot, and the nearby underground station puts the rest of Berlin within easy reach.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Prime central location — The hotel sits at Potsdamer Platz, an 8-minute walk to the Holocaust Memorial and a short stroll to the Brandenburg Gate. The subway station is right at the doorstep, making it easy to explore the city.
  • Spacious, well-equipped rooms — Rooms are described as new, spacious and luxurious, with separate showers, bathtubs, coffee machines and air conditioning. The feather pillows and plush bedding get particular praise.
  • Warm and professional service — Guests repeatedly note the staff are friendly, competent and helpful, from the breakfast room to general assistance.

Worth weighing

3 to weigh
  • Breakfast is pricey — One guest felt the breakfast was good but too expensive, and another noted the weekend breakfast service extended to 11:30 a.m. but didn't mention cost. The price for the class is also a factor – rooms start at £281.
  • Mattress softness may not suit everyone — One reviewer found the mattress too soft, despite praising the overall room. If you prefer firmer support, it's worth checking mattress options at booking.
  • Price and service score below other categories — The 'Price and service' category scored 7 out of 10, the lowest of all rating categories, suggesting some guests feel the value is not outstanding for the price point.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Junior Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe King Room City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Corner Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Carlton Club Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Fireplace
  • Bathtub

Club King Room Club Lounge Access

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Lift
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Key card access

Parking & Transport

  • Parking
  • Valet parking
  • Electric vehicle charging station

Dining

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Packed lunches
  • Special diet menus

Wellness & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Spa centre
  • Spa lounge
  • Sauna
  • Steam room
  • Massage
  • Fitness centre
  • Live entertainment

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • 24-hour security
  • Pet amenities available

Family & Accessibility

  • Cots
  • Baby pushchair
  • Children's buffet
  • Rooms/ Facilities for disabled
  • Toilet for disabled
  • Bathroom for disabled

Activities

  • Hiking
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 1918 reviews

Guest-rated 8.9/10 from 1,918 reviews

Booking.com · 8.9 · 1918 reviews
Rooms and cleanliness8.0
Location9.0
Dining8.0
Price and service7.0
8.9Verified guest

“The newly renovated rooms were excellent, and the breakfast service was both friendly and professional. Overall, the staff were very helpful and pleasant.”

8.9Verified guest

“The Deluxe King Room was impressive and luxurious, complete with feather pillows, coffee and tea makers, and glassware. The location was perfectly central, and we grabbed a quick plant-based burger at Vedang nearby when we were in a hurry.”

8.9Verified guest

“The luxurious décor, especially the fine marble and the warm lobby, made a great impression. It was a relaxing spot after a day of sightseeing, and the staff were accommodating to everyone.”

8.9Verified guest

“Brand-new rooms with a separate shower, outstanding beds, and a convenient location.”

8.9Verified guest

“Breakfast tasted good but was too pricey. I also found the mattress a bit too soft for my liking.”

8.9Verified guest

“The room was spacious and comfortable with plush bedding. The festive Christmas decorations created a charming atmosphere we loved. The location couldn't be better—a short walk to the Brandenburg Gate, and a subway station right at the doorstep made exploring easy.”

04 — Location

Getting around Berlin

The property sits in Berlin.

Potsdamer Platz: The hotel is right at Potsdamer Platz, a bustling square known for its architecture, shopping and entertainment. The Sony Center is nearby, and the area buzzes with cafes and cinemas.

Brandenburg Gate: A short walk from the hotel, the Brandenburg Gate is one of Berlin's most iconic landmarks. It's a great starting point for exploring the historic centre.

Holocaust Memorial: Officially the Memorial to the Murdered Jews of Europe, this moving site is just an 8-minute walk away. It's a significant and thought-provoking place to visit.

Potsdamer Platz 3, Berlin, Berlin City Area, 10785, Germany

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
301 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Are pets allowed at the hotel?

Yes, pets are allowed. The hotel also offers pet amenities.

Is parking available?

Yes, parking is available, including valet parking. There is also an electric vehicle charging station.

Does the hotel have a spa or pool?

Yes, the hotel has an indoor swimming pool, a spa centre, sauna, steam room, and massage services.

Is breakfast included in the room price?

Breakfast is not mentioned as included; one reviewer noted it was good but expensive, so it's likely an extra cost. In-room breakfast is available.

Is there air conditioning in the rooms?

Yes, all room types listed include air conditioning.

The bottom line

The Ritz-Carlton, Berlin is a strong choice for travellers who prioritise location, comfort and service. Its central position near Potsdamer Platz makes it an ideal base for sightseeing, and the well-reviewed rooms and staff add to the appeal. The main drawbacks are the pricey breakfast and the possibility of soft mattresses, but for many, these will be minor compared to the overall experience.

8.9A reliable five-star stay with an unbeatable location, provided you budget for extras.

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